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You are here: Home / Archives for reputation nightmare

When Loyal Customers Feel Wronged

By Alysson

When I published my "Best Buy's Reputation Management Nightmare" post, Darren Slatten (a.k.a. SEO Mofo) left a brief comment about his horrific customer service experience with Best Buy. At that time he offered to share the letter he wrote to Best Buy regarding his experience so I could post it for my readers. Are you kidding? OF COURSE I'd like to post it! So here it is. In all it's level-headed glory...which, for those of you who know Darren, is a bit shocking, to say the least! I admire … [Read more...]

Filed Under: Reputation Management Tagged With: best buy, customer service, reputation nightmare

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About Alysson

I'm Alysson (a.k.a. "SEOAly") and I've been a member of the search marketing industry since 2006. In 2008 I decided to start my own business and begin offering affordable small business website design and search engine optimization services. Learn more about me…

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